Continuous Quality Improvement in Health Care, Fifth Edition combines improvement methods with operations management, organizational behavior, and health services research. William A. Sollecito and Julie K. Johnson address PDSA cycles, statistical process control, teamwork, leadership, and sustaining change for health administration students, clinicians, managers, and quality improvement professionals.
Digital ebook. No physical book.
This textbook develops continuous quality improvement as both an approach to organizational learning and a set of analytical methods. Its historical account traces connections between manufacturing and healthcare, then considers how systems thinking, Plan-Do-Study-Act cycles, and statistical process control apply to health service processes. Measurement is linked with the design and interpretation of improvement work.
Organizational culture, leadership commitment, teams, and patient engagement receive attention because improvement depends on how people work together. The fifth edition also examines the spread of CQI and the evaluation and maintenance of changes over time. Students in health administration and public health, as well as practitioners responsible for quality initiatives, are its intended readers.
Sollecito and Johnson combine improvement methods with operations management, organisational behaviour and health services research. PDSA cycles, statistical process control, teamwork, leadership and sustained change are examined in healthcare settings for health administration students, clinicians, practising managers and quality improvement professionals.
The book develops continuous quality improvement as both an approach to organisational learning and a set of analytical methods. Its historical account traces links between manufacturing and healthcare, then considers how systems thinking, Plan-Do-Study-Act cycles and statistical process control apply to health service processes. Measurement is tied to the design and interpretation of improvement work. Culture, leadership commitment, teams and patient engagement receive attention because improvement depends on how people work together. The fifth edition also examines the spread of improvement and the evaluation and maintenance of changes over time.
The historical account shows how improvement ideas travelled from industrial settings into health services. Understanding that lineage helps readers see which assumptions carried over and which needed adaptation to clinical work.
Plan-Do-Study-Act cycles are presented within a systems view of care. Improvements are tested in small steps and studied before wider adoption, which turns change into learning rather than a single leap.
Statistical process control provides a way to distinguish ordinary variation from signals of real change. The book links measurement to interpretation, since data without an understanding of variation can mislead improvement teams.
Improvement depends on how people work together. Leadership commitment and culture determine whether teams can test changes, and collaboration across roles is treated as a condition for sustained progress rather than a soft extra.
Patients are included because care processes are experienced by them. Their perspective can reveal problems that internal measures miss, and engagement is presented as part of designing improvement rather than an afterthought.
A successful test is not the same as a changed system. The book examines diffusion, evaluation and maintenance, asking how improvements are spread and how gains are held once attention moves elsewhere.
Health administration and public health students, clinicians, managers and quality improvement professionals responsible for change in care settings.
Edition, audience, and study-guide details at a glance.
Continuous Quality Improvement in Health Care, Fifth Edition combines improvement methods with operations management, organizational behavior, and health services research. William A. Sollecito and Julie K. Johnson address PDSA cycles, statistical process control, teamwork, leadership, and sustaining change for health administration students, clinicians, managers, and quality improvement professionals.
This listing is for the 5th edition. Check the title, ISBN, and book details above before ordering, especially if your course or reading list names a specific edition.
Health administration and public health students, clinicians, managers and quality improvement professionals responsible for change in care settings.
Yes. This page includes an original study guide with six thematic sections, key takeaways, and a topic map for structured reading.
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