Contact us.

Questions about an order, a download, or a book listing? Here is how to reach us.

What we can help with

• Orders and purchases, including questions about the current checkout preview.
• Download or access questions for a title, once purchases are enabled.
• Catalog corrections: a title, author, description, or category that looks wrong.

Response time

Support messages are read in the order they arrive. When email support is available, we aim to reply within two business days. Including the book title and a link to the page helps us answer faster.

Email us

Write to support@buyonlineebook.com with the book title and page link where relevant.

Common questions

Can I ask about a book before buying?

Yes. Ask about the format, device compatibility, or what a description covers before you choose. Include the book's title so we can point you to the right page. If a detail is not confirmed for a title, we will say so rather than guess.

How do I report a catalog error?

Include the book's title, the page URL, and a short note about what looks wrong. We review corrections to titles, authors, descriptions, and categories, then update the catalog.